Change your Password and Idle Timeout Print

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To keep your email secure, it is important to choose a strong password, keep it secret, and change it regularly. This reduces the possibility that others could guess your password and access your Aspida webmail account.

In addition to your password, the idle timeout can also affect your email account’s security. If you do not click any buttons or links in Aspida webmail, by default, after one hour, it assumes that you are away from your desk and automatically logs you out. This helps to prevent others from being able to use your email account while you are away from your computer. For security reasons, Aspida recommends that you do not increase or disable the idle timeout.

To change your password

  1. Click the figure icon, then Preferences.
  2. In the Account Settings section, click Change Password.
  3. In Enter current password, type your current password.
  4. In Choose a new password and Confirm new password, type a new password.
  5. Click OK. The new password will take effect when you next log in. To test your new password, click Log Out, then log in again using your new password.

If your password is not complex enough, it may be easy for others to guess your password and access your email. For better security, we require a password that is at least 12 characters long and contains a mixture of upper and lower case letters, numbers, and symbols. If you write down your password, be sure to store it in a safe place where others cannot find it or read it.

Be sure to remember your new password. If you forget your password, you must ask your network administrator to reset it.

To change your idle timeout

  1. Click the figure icon, then Preferences.
  2. In the General Settings section, from Idle timeout, select the length of time that Aspida webmail will wait for activity from you before it assumes that you are away from your computer and automatically logs you out.
  3. Click OK. The new idle timeout will take effect when you next log in.

If you increase the idle timeout value, be sure that you log out of or lock your computer whenever you are away from it. If you do not, others may be able to physically use your own computer to access your email account.

If you choose a low idle timeout, but occasionally compose longer email, you can periodically save a draft to prevent changes from being lost in case you are automatically logged out due to being idle.

 


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