The web browser being utilized dictates the printing functionality.  If the user is using Internet Explorer, we have found that their default printing setting is “Shrink-to-Fit.”  The setting shrinks the email down so that the text doesn’t wrap from line to line.  This can be adjusted each time the user prints in Internet Explorer or another web browser can be used. Google Chrome and Mozilla Firefox do not have “Shrink to Fit” as their standard setting.